burger icon
Kiwis Treasure Casino New Zealand
Log In

Terms & Conditions

These Terms govern your relationship with the operator of kiwis-treasure-casino-new-zealand (accessible exclusively via kiwis-treasure-nz.com). By accessing or using the website, you acknowledge and agree to these Terms, which are effective as of 6 November 2025. Please read them carefully before proceeding.

Definitions

OBSERVE: Define all key terms for legal clarity. EXPAND: Address any ambiguities, include all necessary operational roles. REFLECT: Ensure users can clearly identify their rights and obligations.

  • Operator: The legal entity operating kiwis-treasure-casino-new-zealand, registered as a Limited company with headquarters at La Corvee House, La Corvee, Alderney, Channel Islands, GYP 3TQ. Licensed by the Alderney Gambling Control Commission (AGCC), License No. 155 C1, valid through 2025.
  • User/Player: Any individual registered with, or otherwise accessing, kiwis-treasure-nz.com for the purpose of gaming or related activities.
  • Account: The personal user profile created on kiwis-treasure-nz.com to access casino services.
  • Bet: A monetary amount staked by a Player on an eligible game or event within the casino platform.
  • Bonus: Any promotional offer, including but not limited to free spins or bonus funds, provided to Players subject to specific terms.
  • Wager: The act of placing a bet or the total amount staked during gameplay, including for the purpose of meeting bonus requirements.
  • Game: Any casino, table, slot, or live dealer product offered on kiwis-treasure-nz.com.
  • KYC (Know Your Customer): The process of verifying the identity and eligibility of Players as required by law and regulatory standards.

Account Registration

OBSERVE: NZ law mandates 18+ gambling, robust KYC, and personal data accuracy. EXPAND: Integrate eCOGRA-certified fair gaming and data protection. REFLECT: Structure steps to ensure legal compliance and user responsibility.

  1. Eligibility: Registration is open only to individuals aged 18 or over, physically present in New Zealand, and legally permitted to gamble under NZ law. Proof of age and residency may be required at any time.
  2. Account Creation: Users must complete the online registration form at kiwis-treasure-nz.com, providing accurate and complete personal information. An email verification process is mandatory to activate the account.
  3. KYC Verification: To comply with AGCC and NZ regulatory requirements, Users must submit valid identification and supporting documents (e.g., passport, utility bill) as requested. Failure to provide required documents may result in account suspension or closure.
  4. User Obligations: Players are responsible for:
    • Ensuring all submitted information is true and up-to-date;
    • Maintaining password confidentiality and account security;
    • Not permitting third-party access to their account;
    • Informing support (support@kiwis-treasure-nz.com) of any unauthorized use or data changes immediately.
  5. Account Limitations: Each individual may register and use only one account. Duplicate accounts may be closed, with associated balances and bonuses voided.

Regional Compliance Note: Registration and account management fully comply with NZ Gambling Act 2003, AGCC, and eCOGRA standards.

Betting & Gameplay Rules

OBSERVE: NZ and AGCC standards demand transparent rules, fair play, and anti-fraud controls. EXPAND: Incorporate live chat conduct, minimum/maximum stakes, and bet modifications. REFLECT: Present a comprehensive framework for all gameplay interactions.

  1. Placing Bets:
    • Bets may be placed once account registration and KYC are complete.
    • Minimum and maximum bet amounts vary by game; details are displayed within each game interface. Operator reserves the right to adjust limits at any time.
    • All bets are final upon confirmation and cannot be modified or cancelled except in cases of technical error or as otherwise specified by the Operator.
  2. Gameplay Conduct:
    • Players must follow fair play standards and game-specific rules at all times.
    • It is strictly prohibited to engage in cheating, collusion, use of software bots, or any fraudulent behavior.
    • Live chat features must be used respectfully; abusive language, harassment, or promotion of illegal activity is not permitted.
  3. Bet Cancellation & Modifications:
    • Bets placed in error due to technical malfunction may be cancelled at Operator's sole discretion, with any affected funds returned to the Player's account.
    • The Operator is not liable for bets placed as a result of user error or unauthorized third-party access.

Regional Compliance Note: All games are certified by eCOGRA for fairness and RNG integrity in accordance with NZ and Alderney regulations.

Bonus Terms

OBSERVE: Bonuses are subject to strict regulatory oversight regarding fairness, transparency, and responsible gambling. EXPAND: Address bonus activation, wagering, prohibited conduct, and policy on promotional stacking. REFLECT: Bullet-point clarity ensures full user understanding.

  1. Activation & Wagering Requirements:
    • Bonuses must be activated via the specified method (e.g., opt-in, code entry) on kiwis-treasure-nz.com.
    • Each bonus is subject to a wagering requirement, typically between 30x-40x the bonus amount, unless otherwise stated. All wagering must be completed within the timeframe specified in the bonus offer (no later than 31 December 2025).
    • Failure to meet wagering requirements within the stated timeframe will result in forfeiture of bonus funds and any associated winnings.
  2. Prohibited Actions & Game Restrictions:
    • Bonuses may not be used on excluded games (see individual bonus terms for details).
    • Abuse of bonuses, including the creation of multiple accounts or exploitation of system loopholes, is strictly prohibited and may result in account closure and voiding of winnings.
  3. Promotional Stacking:
    • Unless expressly permitted, Players may not combine multiple bonuses or promotional offers simultaneously.
    • Attempting to circumvent promotional restrictions will lead to disqualification from current and future offers.

Regional Compliance Note: All bonus terms comply with NZ Advertising Standards Authority and Gambling Commission guidelines for fairness and transparency.

Payments & Withdrawals

OBSERVE: NZ law, AGCC, and eCOGRA standards require transparency in deposits, withdrawals, fees, and processing. EXPAND: Clarify payment methods, limits, and refund conditions, including crypto options. REFLECT: Organize all financial interactions for full legal compliance and user protection.

  1. Deposit Methods:
    • Accepted methods include credit/debit cards, e-wallets, and supported cryptocurrencies. The list of available methods may vary based on user location and regulatory requirements.
    • Minimum deposit amount: NZD 10; maximum deposit limits may apply based on payment provider or responsible gambling controls.
    • All deposits must be made from accounts registered in the Player's own name.
  2. Withdrawal Procedures:
    • Withdrawals are processed using the same method as the original deposit where possible. Additional verification may be required prior to processing.
    • Standard withdrawal processing time: up to 48 business hours after approval, not including external payment provider delays.
    • Minimum withdrawal: NZD 20; maximum withdrawal limits may apply as per Operator policy or regulatory requirements.
    • Withdrawal requests may be subject to fees, which will be clearly disclosed on the payment page.
  3. Refund Policy & Bonus Funds:
    • Erroneously credited bets or bonuses may be reversed at Operator's discretion. Funds from cancelled or voided bets will be returned to the Player's account.
    • Bonuses that have not met wagering requirements or have expired are non-refundable and will be removed from the account.

Regional Compliance Note: All payment processes adhere to NZ Anti-Money Laundering and Countering Financing of Terrorism Act 2009, AGCC rules, and eCOGRA best practices.

Limitation of Liability

OBSERVE: Legal standards require clear limitations and exclusions. EXPAND: Specify maximum compensation, technical failure clauses, and user responsibilities. REFLECT: Provide robust legal protection for both parties.

  • Operator Obligations:
    • The Operator undertakes to provide a fair, secure, and accurately functioning gaming environment, with all games independently certified for fairness (eCOGRA certificate).
    • The Operator will use reasonable efforts to maintain uninterrupted access but does not guarantee the absence of technical issues or service downtime.
  • Exclusions of Liability:
    • The Operator is not liable for losses resulting from Player error, unauthorized account use, or technical failures beyond Operator's control (including internet outages, hardware malfunctions, or third-party service interruptions).
    • No liability is accepted for loss of data, winnings, or profits due to force majeure events or acts of God.
  • Maximum Compensation: Any compensation or damages awarded will not exceed the amount of the bet, wager, or deposit directly associated with the dispute or incident.

Intellectual Property Rights

OBSERVE: Protect all content and software assets. EXPAND: Address unauthorized use, reproduction, and distribution. REFLECT: Ensure user understanding of all restrictions.

  • Copyright Notice: All content, software, logos, graphics, and materials on kiwis-treasure-nz.com are the exclusive property of the Operator or its licensors, protected under international copyright laws.
  • Use Restrictions: Users may not copy, reproduce, modify, distribute, display, or transmit any content or software from the website without prior written consent from the Operator.
  • Trademark Protection: The brand name kiwis-treasure-casino-new-zealand and associated marks may not be used without express authorization, and only in direct reference to kiwis-treasure-nz.com.

Privacy & Data Protection

OBSERVE: NZ Privacy Act 2020 and AGCC require robust data protection. EXPAND: Link to full privacy policy and outline processing scope. REFLECT: User reassurance and legal compliance.

  • All personal data is processed in accordance with the Privacy Policy, the NZ Privacy Act 2020, and Alderney Gambling Control Commission standards.
  • By using kiwis-treasure-nz.com, Users consent to the collection, use, and storage of their data as described in the Privacy Policy.

Changes to Terms

OBSERVE: Transparency in updates is a regulatory requirement. EXPAND: Specify notification methods and user rights. REFLECT: Safeguard Operator and Player interests.

  • The Operator reserves the right to amend these Terms at any time to comply with legal, regulatory, or operational needs.
  • Material changes will be communicated to Users via email and/or prominent website banners on kiwis-treasure-nz.com.
  • If a User does not agree to the updated Terms, they may discontinue use of the website and request account closure with withdrawal of any remaining funds.

Termination & Suspension

OBSERVE: Guidelines for account closure are required for user protection and regulatory compliance. EXPAND: Specify grounds for action, process, and user redress. REFLECT: Provide procedural transparency.

  1. Grounds for Termination/Suspension:
    • Breach of these Terms (including bonus abuse, fraud, or provision of false information).
    • Failure to meet KYC or legal requirements.
    • Regulatory requests or legal obligations.
  2. Procedure:
    • The User will be notified via their registered email address of any account suspension or closure, with reasons provided where legally permissible.
    • Any remaining funds (excluding bonus or unlawfully obtained amounts) will be refunded using the original payment method, subject to completion of all verification procedures.
    • Appeals or disputes regarding account actions may be submitted to support (support@kiwis-treasure-nz.com).

Regional Compliance Note: Account actions adhere to NZ Gambling Act and AGCC standards for fairness and user protection.

Governing Law & Jurisdiction

OBSERVE: Clearly state applicable law and dispute resolution. EXPAND: Provide for arbitration and user access to courts. REFLECT: Remove jurisdictional ambiguity.

  • These Terms are governed by the laws of Alderney and, to the extent applicable, the laws of New Zealand.
  • In the event of a dispute, the parties will first attempt to resolve the matter via negotiation or mediation.
  • If unresolved, disputes may be referred to binding arbitration in Alderney or, where required by NZ law, to the competent courts of New Zealand.

Contact Information

OBSERVE: Provide full, accurate contact details as required by law. EXPAND: Ensure multiple channels for user support and legal correspondence. REFLECT: Maintain transparency and accessibility.

Regional Compliance Note: All contact channels are maintained in accordance with NZ and Alderney regulatory standards for consumer protection.